Lemon-law claims generally come down to the same things: repair attempts, days out of service, and whether you're still inside the eligibility window. Organize those facts and get a free letter outline; the full demand letter is in the $39 Case Pack.
| Eligibility window | 24 months or 24,000 miles, whichever comes first |
|---|---|
| Repair-attempt presumption | 4 repair attempts |
| Days-out-of-service presumption | 20 days (business days) |
| Citation | N.C.G.S. Section 20-351 through Section 20-351.10 (New Motor Vehicles Warranties Act) |
Source: N.C.G.S. Section 20-351 through Section 20-351.10 (New Motor Vehicles Warranties Act)
North Carolina's New Motor Vehicles Warranties Act (commonly called the Lemon Law) applies to new passenger cars, pickup trucks, motorcycles, and most vans bought in North Carolina, with a gross vehicle weight of 10,000 pounds or less. It requires manufacturers to repair defects affecting the use, value, or safety of a new motor vehicle within the first 24 months or 24,000 miles, whichever comes first - the defect does not need to be something that keeps the car off the road. A consumer who leases a new vehicle has the same rights as a purchaser. A vehicle qualifies for a refund, replacement, or cash settlement if it has been repaired four or more times for the same defect, or has been out of service for 20 or more business days. Written notice to the manufacturer is required before filing a claim. Used vehicles, even those with remaining manufacturer warranty, are not covered.
Wherewithal is an organizational tool only. Not legal advice. Consider consulting a licensed attorney.