Repair-shop disputes generally come down to the same things: the written estimate, what was actually authorized, and the final invoice. Organize those facts and get a free letter outline; the full demand letter is in the $39 Case Pack.
| Estimate required | above_threshold |
|---|---|
| Threshold | $50 |
| Authorization to exceed estimate | written_or_oral |
| Cap on overage | 20% |
| Citation | NRS 487.6871 through 487.6893 (Garages, Garage Operators and Body Shops - Automotive Repairs) |
Source: NRS 487.6871 through 487.6893 (Garages, Garage Operators and Body Shops - Automotive Repairs)
A Nevada body shop or garage must furnish a written estimate for any requested or authorized repair costing more than $50, itemizing labor and all parts/accessories, signed on the shop's behalf. If the estimate is for diagnosing a malfunction, it must separately include the cost of diagnosis/disassembly and, if the customer declines to authorize repair, reassembly. The customer must authorize, in advance, any additional repair charges that exceed 20% of the original estimate or $100, whichever is LESS. Both the estimate itself and the additional-charge notification can be separately waived in writing, on a form distinct from the final statement of charges, printed in at least 10-point type. Every body shop must display a large statutory 'Nevada Automotive Repair Customer Bill of Rights' sign. Replaced parts must be delivered to the person authorizing repairs if requested.
Wherewithal is an organizational tool only. Not legal advice. Consider consulting a licensed attorney.